EPC domestic commercial

Cookie Policy

COOKIE POLICY – FAST EPC LONDON LTD

Last updated: 24 November 2025

This Cookie Policy explains how FAST EPC LONDON LTD (“we”, “us”, “our”) uses cookies and similar technologies on our website https://fast-epc.co.uk (the “Website”). It should be read together with our Privacy Policy, which explains how we use personal data.

We are a UK-registered limited company:
FAST EPC LONDON LTD
Company number: 13066885
Registered address: 134 Longheath Gardens, Croydon, England, CR0 7TP
Email: [email protected]
Telephone: 020 3633 2089

By continuing to use our Website, you agree to our use of essential cookies.
We do not currently use analytics or advertising cookies.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve security, and provide a better user experience.

Cookies may be:

  • Session cookies (deleted when you close your browser), or

  • Persistent cookies (stay on your device for a set period).

We also use similar technologies such as local storage and security tokens where required for site operation.

2. Types of cookies we use

We only use essential cookies necessary for:

  • Website security and firewall protection (Cloudflare)

  • Payment processing (Stripe)

  • Booking forms (Forminator plugin)

  • Basic website functionality (WordPress cookies)

We do not currently use Google Analytics, Google Tag Manager, Facebook Pixel or any advertising cookies.

If we add analytics or marketing tools in the future, this policy will be updated and we will request consent where required.

3. Essential cookies (Strictly Necessary)

These cookies are required for the operation and security of our Website.
They do not require your consent under UK law (PECR).

a) Cloudflare cookies

Cloudflare provides:

  • Web application firewall (WAF)

  • DDoS protection

  • CDN performance

  • Traffic routing

  • Bot detection

Typical Cloudflare cookies include:

Cookie Name Purpose Duration
__cfduid / __cf_bm Identifies trusted traffic and protects the Website from bots and malicious requests Up to 30 days
cf_ob_info / cf_use_ob Improves page speed and stability Session
cf_clearance Used after a security challenge to confirm the visitor is legitimate Up to 30 days

Cloudflare may process IP addresses and device information as part of its security operations.

b) Stripe cookies (payment processing)

Stripe uses cookies to:

  • Prevent fraud

  • Maintain secure payment sessions

  • Ensure payment forms work correctly

Typical Stripe cookies include:

Cookie Name Purpose Duration
__stripe_mid Fraud prevention and maintaining payment session 1 year
__stripe_sid Fraud prevention and session management Session
m Detect browser capabilities for secure payments 2 years

We do not control Stripe cookies. Stripe’s privacy policy applies when you make a payment.

c) Forminator plugin cookies

Forminator (our booking and payment form) may use session cookies to:

  • Process form submissions

  • Prevent duplicate bookings

  • Maintain information temporarily during checkout

These cookies expire automatically when the session ends.

d) WordPress essential cookies

Because our Website runs on WordPress, certain basic cookies are used to:

  • Maintain login sessions (admin area only)

  • Handle security tokens

  • Support load balancing

These cookies are strictly necessary for the platform to operate.

4. Non-essential cookies (currently not used)

We do not currently use:

  • Analytics cookies (Google Analytics, GA4)

  • Advertising cookies

  • Social media tracking cookies

  • Remarketing cookies

If this changes in the future:

  • We will provide a cookie banner asking for consent

  • You will be able to accept or reject non-essential cookies

  • This policy will be updated

  • No tracking will be enabled without consent (in line with ICO guidance)

5. Managing cookies

You can block or delete cookies through your browser settings.
However, blocking essential cookies may affect the performance or security of the Website.

You can control cookies in:

  • Google Chrome: Settings → Privacy & Security → Cookies

  • Safari: Preferences → Privacy

  • Firefox: Options → Privacy & Security

  • Microsoft Edge: Settings → Site permissions → Cookies

For more detailed cookie control, visit www.aboutcookies.org.

6. Third-party cookies

Some of our essential systems (such as Cloudflare and Stripe) place cookies that we do not directly control.

These cookies:

  • Are strictly necessary

  • Do not track your browsing across other websites

  • Are used only for security, fraud prevention or payment processing

Links to their privacy policies:

7. Updates to this Cookie Policy

We may update this policy at any time to reflect changes in:

  • Website functionality

  • Payment system behaviour

  • Cloudflare services

  • Legal requirements

  • Our use of analytics or tracking tools

The date at the top of this page indicates when the policy was last updated.

8. Contact us

If you have any questions about our use of cookies, please contact:

FAST EPC LONDON LTD
134 Longheath Gardens
Croydon, England
CR0 7TP

Email: [email protected]
Telephone: 020 3633 2089